Terms & Conditions

1) Provider & Contact Information

Contracting Party

2) Acceptance of Terms

By creating an account, clicking "Subscribe", or accessing Face Age on our website, you enter a binding contract with Drylabs GmbH ("Face Age," "we," "us," "our") and accept these Terms. If you do not agree, do not use the Services.

3) Services; Free vs. Paid Content

3.1 Overview

Face Age is a subscription digital service offering premium content/features (e.g., facial analysis, beauty assessments, personalized recommendations).

3.2 Free Tier (if available)

Optional registration with limited features (e.g., basic analysis, community access, newsletter). No purchase required.

3.3 Paid Subscription

Unlocks premium features/content and tools. See Section 5 for available subscription plans and pricing.

3.4 No Physical Shipment

Delivery is digital only (account access post-payment).

4) Account; Eligibility; Safety

4.1 Age & Capacity

You must be 18+ and legally able to contract. Service not available to persons on U.S. sanctions lists or in embargoed countries.

4.2 Registration & Double Opt-In

We may use double opt-in for account/email verification; you must confirm via the link we send.

4.3 Security

Keep credentials confidential; you're responsible for all activity under your account. Notify us immediately of suspected misuse.

4.4 System Requirements

A modern browser and internet connection are required. We generally support the last three major versions of mainstream browsers; older versions may have reduced functionality.

4.5 Health & Safety

Face Age provides general beauty/facial analysis information and is not medical advice. Consult a qualified physician before making decisions based on our analysis and if you experience any concerns. Participation is at your own risk.

4.6 Facial Image and Biometric Data Consent

By uploading a photograph for analysis, you provide explicit, informed consent to the processing of your facial image using our AI analysis pipeline, which may include cloud-based vision services, large multimodal models, on-device neural networks, and other specialized AI systems. You acknowledge that:

• Facial images may constitute biometric data under GDPR Art. 9, the Illinois Biometric Information Privacy Act (BIPA), and similar laws.
• Your images are processed solely for the purpose of biological age estimation, beauty analysis, and skin health assessment. They are never used for marketing, advertising, AI model training, or identification of third parties.
• All AI service providers operate under Data Processing Agreements and are contractually prohibited from retaining your images after analysis.
• Your images are stored securely with randomized filenames and authenticated-only access for the duration of your account.
• You may withdraw consent at any time by deleting individual analyses or your entire account (see Section 12). Deletion is immediate, permanent, and irreversible.

5) Pricing; Promotions; Changes

5.1 Available Plans

We offer the following subscription plans:

• Ultra Plan - $49.95/month - Unlimited members, renews at $49.95/month
• Family Plan - $39.95/month - Up to 4 members, renews at $39.95/month
• Couple Plan - $29.95/month - Up to 2 members, renews at $19.95/month
• Single Plan - $19.95/month - 1 member, renews at $19.95/month
• 7-Day Access - $9.95 one-time - 7 days access, 1 member (no renewal)
• Daily Plan (30-Day Intro) - $9.00 for the first 30 days ($0.30/day), then $39.95/month. Cancel anytime.
• Weekly Plan - $7.00/week ($1.00/day). Billed weekly. Cancel anytime.
• Annual Plan - $109.50/year ($0.30/day) with a 3-day free trial. Billed annually. Cancel anytime.
• 1-Day Access - $1.95 one-time - 1 day access, 1 member (no renewal)

Billing Descriptor: Charges will appear on your statement as DRYLABS FACE AGE

All prices are in EUR. Taxes may apply where applicable.

5.2 Promotional/Introductory Offers

If a promotional or introductory price is offered, it converts to the standard plan price unless you cancel before the promotional period ends. We'll send a reminder when required by law.

5.3 Promotions/Coupons

May have additional terms; they don't stack unless expressly stated.

5.4 Price Changes

We may change pricing with advance notice (typically 30 days). If you don't agree, cancel before the change takes effect.

6) Subscription; Automatic Renewal; Payment Authorization

6.1 Recurring Billing (ROSCA/ARL Compliance)

By completing checkout, you authorize automatic, recurring monthly charges to your chosen payment method until you cancel.

6.2 Payment Methods

We accept major cards and may offer mobile carrier billing.

6.3 Card Updater

You authorize use of card-updater services (e.g., network account updater) so charges may continue if your card details change.

6.4 Failed Payments

If a payment fails, we may retry, suspend access, or terminate. We may pass through third-party fees from failed/returned transactions where permitted by law.

6.5 Invoicing/Receipts

Receipts are provided electronically.

7) Cancellation; Term; Effect

7.1 Cancel Anytime

Cancel via your account dashboard on our website, or contact info@dry-labs.com / +49 (0)30 310 13 860.

7.2 Effective Date

Cancellation takes effect at the end of the current billing cycle.

7.3 No Pro-Rata Refunds

Partial months are non-refundable unless required by law or expressly stated.

8) Refunds; Chargebacks; Disputes

8.1 Refund Policy

Except as required by law or explicitly stated, fees are non-refundable. If you experienced duplicate charge, technical failure, or unauthorized use, contact support promptly; we may resolve at our discretion.

8.2 Contact Us First

You agree to contact Face Age to attempt resolution before initiating a card chargeback.

8.3 Chargebacks

Unfounded chargebacks may lead to suspension or termination. We may provide evidence to the issuer.

How to Request a Refund

Email info@dry-labs.com or call +49 (0)30 310 13 860 within 30 days of the charge. Include:

• Account email, purchase date/amount, last four of card or carrier, and a brief description

We aim to respond within 2 business days and resolve within 10 business days (refunds post per bank timelines).

9) Mobile Carrier Billing & SMS Terms (if enabled)

9.1 Charges

If you opt into carrier billing or messaging, your carrier may bill you; message & data rates may apply.

9.2 Frequency

Recurring subscription and transactional messages (e.g., receipts, verification) may be sent.

9.3 STOP/HELP

Text STOP to [SMS_SHORTCODE] to end messaging; text HELP to [SMS_SHORTCODE] or contact +49 (0)30 310 13 860 / info@dry-labs.com.

9.4 Consent

By enrolling, you consent to receive texts as described; not a condition of purchase unless clearly stated.

9.5 CTIA/TCPA

Program follows applicable CTIA Messaging Principles & Best Practices and U.S. TCPA requirements. Carriers are not liable for delayed/undelivered messages.

10) Community & User Content

10.1 Community Standards

Be respectful; no hate speech, harassment, illegal content, spam, or misleading claims.

10.2 Your Content

You retain ownership of all content you upload. You grant Face Age a non-exclusive, worldwide, royalty-free license to host and display your content solely to operate the Services. This license expressly excludes facial images and biometric data, which are processed only for the purpose of generating your personal analysis results and are never used for marketing, promotion, AI training, or any other purpose. Facial images are never shared with third parties beyond the certified AI analysis providers described in our Privacy Policy.

10.3 IP/Rights

Post only content you have rights to. You must not upload viruses or attempt unauthorized access.

10.4 Moderation

We may remove content or suspend accounts that violate these Terms or laws.

12) Data Sovereignty

12.1 You Own Your Data

All personal data you provide -- including facial images, analysis results, and biographical information -- belongs to you. We are custodians, not owners, of your data.

12.2 Export Anytime

You can export all your data in machine-readable JSON format at any time via your Profile page ("Export My Data").

12.3 Delete Anytime -- Permanently

You can permanently and irreversibly delete all your data at any time via your Profile page ("Delete account and data"). This immediately and completely removes: all facial images from our servers, all analysis results, your biographical profile, your account, payment history, referral records, and any other associated data. There is no waiting period, no hidden backups, and no way to recover the data after deletion. See our Privacy Policy Section 11 for full details.

12.4 Individual Analysis Deletion

You can delete any individual analysis (including its associated image file) from your dashboard at any time. The image and all related data are permanently erased from our servers.

11) Intellectual Property; License

11.1 Our IP

All service content/software is owned/licensed by Face Age.

11.2 Your License

We grant you a limited, non-exclusive, non-transferable license for personal, non-commercial use during an active subscription. No archiving, scraping, framing, resale, public performance, or derivative works without written consent.

11.3 Trademarks/Notices

Don't remove proprietary notices or use marks without permission.

17) Warranties; Limitation of Liability

17.1 As-Is

Services are provided "as is" and "as available."

17.2 No Special Damages

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, punitive, or consequential damages.

17.3 Cap

Our aggregate liability is limited to the amounts you paid to Face Age in the 12 months preceding the claim.

17.4 Consumer Rights Preserved

Mandatory consumer protections in your country/state of residence remain unaffected.

22) Governing Law; Dispute Resolution; Arbitration (U.S.)

22.1 U.S. Users

California law governs (without conflict rules).

22.2 Binding Arbitration; Class-Action Waiver

Except where prohibited, disputes are resolved by binding arbitration (AAA Rules). No class actions or jury proceedings.

22.3 Opt-Out

You may opt out of arbitration within 30 days of first acceptance by emailing info@dry-labs.com with subject "Arbitration Opt-Out" and your account email.

22.4 Small Claims Exception

Either party may bring an individual action in small-claims court.

22.5 Non-U.S. Consumers

You may rely on mandatory protections of your habitual residence and litigate there.

Automatic Renewal Disclosure (for Checkout)

EU/EEA/Switzerland/Finland – Right of Withdrawal

You may withdraw within 14 days without reason. To exercise: email info@dry-labs.com or mail to our postal address above.

Contact Information

For questions about these Terms & Conditions, contact us at: